How can we help you?
Most questions can be answered in seconds—check here first:
Your direct line to us
Behind Trackcard is our 12-person team in Hamburg.
From product development to support to marketing. We know every Trackcard inside and out and help you with everything: from technical questions to warranty cases to tips for perfect use.
Whether you're just setting up your first Trackcard or need help with a problem – we're here for you.
Let our assistants help you
Whether you're just unboxing your Trackcard or it suddenly won't work anymore. Our assistants quickly ask what's going on and then guide you through each step.
Write to us!
We look forward to hearing from you. Our team is always ready to help you and will get back to you within 24 hours.